Systems
  Tablets
  Desktop PCs
  Laptops / Notebooks
  Servers / Workstations
 Hardware
  Adapters / Controllers
  Apple Related
  Bags / Cases / Backpacks
  Blu-Ray / DVD Gear
  Cables
  Cell Phones / Add-ons
  Computer Cases
  Consumer Electronics
  Cooling Fans
  CPUs
  Dash Cams / GPS / Auto
  Digital Cameras
  Digital Media / Readers
  Drones / Gadgets / Toys
  USB Flash Drives
  Gaming
  Hard Drives 2.5"
  Hard Drives 3.5"
  Hard Drive Enclosures
  4K / HDTVs
  Keyboards
  Mice
  Media CD / DVD
  Memory / RAM
  Monitors
  Motherboards
  MP3 / MP4 Players / iPod
  Networking - Wireless
  Networking - Wired
  Power Supplies / UPS
  Printers / Scanners
  Point of Sale
  Security / Surveillance
  Speakers / Headphones
  Telephone / Headsets
  Tools
  Video Cards
  Clearance
Evertek Problem Solver-FAQs
Nov 17 21:00 PST
 
  Questions & Answers on viewing our site:
 
  Questions & Answers Regarding Orders:
 
  Finance Partners:
 
  Answers For First Time Visitors or New Customers:
 
  Credit Card Authorization Forms:
 
  Customer Arranged Freight Form:
 
  Directions to Evertek:

 

 

- Evertek Promotional Code Field (for Promo Codes):
Evertek has added a promotional code field to allow additional savings on special products and during promotional events. Promotional codes will be distributed via email, RSS, Twitter and Facebook. To use, simply enter a valid promotional code in the "Enter Promocode" field on the shopping cart page. The Order Verification page will indicate which items have been discounted and the total savings for the order. For any questions regarding the promotional code or how to use them, please contact our customer service department at 1-951-252-8700 or via email at service@evertek.com
back to top



- Price Accuracy and Typographical Errors
Evertek.com strives to be as accurate as possible in our content and pricing. In the event a product is listed with an error in pricing or incorrect content, Evertek.com shall have the right to refuse or cancel any order whether or not the order has been confirmed and credit card charged.
back to top



- Refurbished Products
Refurbished and Reconditioned products are those that were originally purchased and returned by customers. The returned products are sent back to either an original manufacturer or a third-party refurbishment company where they are restored to a sellable condition. 
Please see the grading system for our refurbished and reconditioned products below to help you better understand condition.
At the end of each product number there is an alphanumeric code starting with a "-" dash.
-R Refurbished Grade A. We define "Refurbished" as a product returned close to as-new condition by the original manufacturer.
-RC Reconditioned Grade A. We define "Reconditioned" as a product returned close to as-new condition by a third-party refurbishment company.
-B Refurbished Grade B
-RCB Reconditioned, Grade B
-RCC Used
-U Used
 
In addition, boxing may also be indicated not only in the ad, but also in the part number:
-FB Factory Box (has manufacturer logo)
-PB Plain Box
 
If there is no letter next to –R or –RC assume it is a Grade A, but make sure you check the "Additional Information" section of the product page to confirm exact condition.
Note: Numbers mixed in to condition such as FB-2R = "Factory Box, Refurbished" and the "2" is for Evertek internal use only to help identify our vendor. The number does not have any reflection on condition.

NOTEBOOKS
Grade A
Notebook appears close to as-new condition. 
Grade B
Notebook is in very good working condition, has minor cosmetic blemishes, examples of which are (but not limited to):
Scratches in case (particularly the top lid)
Very fine hairline cracks in hinge, USB, power port areas or casing that does not affect usability
Very minor denting that does not affect usability (particularly on the corners)
Fine scratches or scuffs in the screen (not noticeable when powered on)
Bright or dead pixels (two or less)
No wear or minor wear on keyboard/trackpad
May have "skin" on the top lid
Condition of the underside of the laptop is not used for grading
Used
Notebook is in very good working condition, has major cosmetic blemishes, examples of which are (but not limited to):
Scratches in case (particularly the top lid or corners)
Cracks in hinge, USB, power port areas or casing that does not affect usability
Denting that does not affect usability (particularly on the corners)
Scratches or scuffs in the screen (may be noticeable when powered on)
Bright or dead pixels
Minor to major wear on keyboard/trackpad
May have "skin" on the top lid
Battery has not been checked for fitness or performance and may not hold charge
Condition of the underside of the laptop is not used for grading 

TABLETS
Grade A
Tablet appears close to as-new condition. 
Grade B
Tablet is in very good working condition, has minor cosmetic blemishes, examples of which are (but not limited to):
Scratches in casing (particularly the back of the tablet)
Very fine hairline cracks in casing that does not affect usability
Very minor denting that does not affect usability (particularly on the corners)
Fine scratches or scuffs in the screen (not noticeable when powered on)
Bright or dead pixels (two or less) 
Used
Tablet is in very good working condition, has major cosmetic blemishes, examples of which are (but not limited to):
Scratches in casing (particularly the back of the tablet or corners)
Cracks in casing that does not affect usability
Denting that does not affect usability (particularly on the corners)
Scratches or scuffs in the screen (may be noticeable when powered on)
Bright or dead pixels

DESKTOPS, ALL-IN-ONES, OR PC + MONITOR BUNDLES
Grade A
Systems and Monitor appear close to as-new condition. 
Grade B
Desktop is in very good working condition, has minor cosmetic blemishes, examples of which are (but not limited to):
Scratches, minor dents or minor chipped paint on case
No wear or minor wear on keyboard/mouse (if included)
Fine scratches in the screen (not noticeable when powered on) - All-in-one or monitor only
Bright or dead pixels (two or less) - All-in-one or monitor only
Scratches in bezel or base - All-in-One or monitor only
Condition of the underside of the desktop/all-in-one/monitor is not used for grading
Used
Desktop is in very good working condition, has major cosmetic blemishes, examples of which are (but not limited to):
Scratches, cracks, dents or chipped paint on case
Minor to major wear on keyboard/mouse (if included)
Fine scratches in the screen (may be noticeable when powered on) - All-in-one or monitor only
Bright or dead pixels - All-in-one or monitor only
Scratches in bezel or base - All-in-One or monitor only
Condition of the underside of the desktop/all-in-one/monitor is not used for grading

MONITORS
Grade A
Monitor appears close to as-new condition. 
Grade B
Monitor is in very good working condition, has minor cosmetic blemishes, examples of which are (but not limited to):
Scratches in bezel or base
Fine scratches in the screen (not noticeable when powered on)
Bright or dead pixels (two or less)
Condition of the underside of the monitor base is not used for grading
Used
Monitor is in very good working condition, has major cosmetic blemishes, examples of which are (but not limited to):
Scratches or cracks in bezel or base
Scratches in the screen (may be noticeable when powered on)
Bright or dead pixels
Condition of the underside of the monitor base is not used for grading

TELEVISIONS:
Grade A
Television appears close to as-new condition.
Grade B
TV is in very good working condition, has minor cosmetic blemishes, examples of which are (but not limited to):
Scratches in bezel or base
Fine scratches in the screen (not noticeable when powered on)
Bright or dead pixels (two or less)
Condition of the underside of the TV base is not used for grading
Used
TV is in very good working condition, has major cosmetic blemishes, examples of which are (but not limited to):
Scratches or cracks in bezel or base
Scratches in the screen (may be noticeable when powered on)
Bright or dead pixels
Condition of the underside of the TV base is not used for grading

back to top



- Can I Add to My Existing Order?
We process and ship orders as soon as possible. Once an order has been processed and approved to ship, it has entered our warehouse. Stopping and altering an order at this point is not possible. Therefore we cannot add or alter orders once they are submitted. Please be sure to confirm exactly what you want to order before you submit it.
back to top



- Can I Place A Customer Pick-Up Order Online?
Yes, this option is now available to our customers in Orange, Los Angeles, Imperial, and San Diego counties. If you live outside these areas and want to select this option, please contact our sales department at 1-951-252-8700 to arrange for a Customer Pick-Up.

To place a Customer Pick-Up order, go to the Evertek.com website and place your order. Once you have entered your Evertek Customer ID and password you will be presented several shipping options including the $0.00 cost Customer Pick-Up option.

Customer Pick-Up Hours are 9:30 am to 4:00 pm Pacific Time Monday through Friday. Customer Pick-Up orders will be processed and staged for pick-up 4 hours from the time the order was placed. Orders placed online after 1:00 pm will be available for pick-up the following business day.

Your order will be held in our order fulfillment facility for 72 hours. It is very important that you pick up you order in a timely fashion. If the order is not claimed within 72 hours, the order will be restocked, you will be charged a 15% restocking fee and your account will be put on hold.

Only credit card orders will be processed and pulled for Customer Pick-Up. Please bring a photo ID and the credit card used to place the order with you when you come to our Customer Pick-Up lobby to claim your order.

Any COD Customer Pick-Up orders will not be pre-pulled for pick-up and will be canceled at the end of the business day on which they were placed, if not claimed.
back to top



- How Do I Cancel An Order?
We process and ship all orders as soon as possible. Canceling an order can be very difficult. If you wish to cancel an order you submitted online at Evertek.com, please call us as soon as possible.

If the order has already been processed, packed, manifested and placed on the truck for shipment, the order cannot be cancelled.

Please make sure all of your questions are answered before placing your order.
back to top



- International Orders:
The standard process for international orders is as follows:
  • Place your order online at Evertek.com or through our International Sales team.
  • We will fax a proforma invoice showing all relevant terms (i.e. payment, shipping, delivery etc.).
  • Send a wire transfer to our bank.
  • Upon confirmation of receipt of funds, the order will be shipped the same day.
We use all major, reputable worldwide freight forwarders and carriers. We are very familiar with the documentation process and can pack and document your order correctly and promptly.
back to top



- How Much Will Shipping Be? How Long Will It Take?
We charge the standard rates for FedEx, UPS, truck and international shipments. We do not add in any handling charges or additional fees. Freight charges will be displayed once you log into the secure checkout on Evertek.com. If your order is a truck only shipment, we may need to calculate the freight charge after the order has been placed. If this is the case, we will contact you as soon as possible with the freight charge.

We strive to process, pack and ship all orders received before 2:00 pm Pacific Time the same day (excluding weekends and holidays).
back to top



- Can I Get A Copy Of My Invoice? How Do I Look Up Previous Orders?
Yes. You can get copies of all invoices for anything that you've ordered all the way back to January 1st, 1997. Just click on 'Order Tracking' and enter your customer ID and password. You can then search by several methods to find the invoice you want.
back to top



- Can You Drop-Ship My Order?
No, unfortunately Evertek does not offer drop shipping at this time.
back to top



- I Forgot My Password!
No problem - just click here, enter your customer ID and primary eMail address. We will immediately send you a message with all the information you need to select a new password.
back to top



- I Forgot My Evertek Customer ID or Account Number!
No problem - just email service@evertek.com with your business name and contact details. We will then send you a message reminding you of your Evertek Customer ID.
back to top



- An Item Advertised On Your Email Is Not Displayed On The Ordering Page - What's Up?
Hate to say it, but you're too late. Our inventory runs in real-time. If we sell out of an item, it will disappear from the Evertek.com website. If you are interested in an item, please order it immediately. Our goal is to sell our products as quickly as possible and we price everything to sell.
back to top



- How Do I Get A Credit Memo Applied?
Enter the Credit Memo number and the dollar amount into the notes field of the ordering screen. Our order processing team will apply the available credit once the order has been submitted. The order total will be updated once the credit has been applied and the order will be processed and shipped.
back to top



- How Do I Change My Address?
To change your address please download, fill out, sign and EFAX back the "New Address Change Form" . For your protection, this form must be signed by the owner of your company. Please include a copy of your updated sales tax/business license reflecting your new address as well.

** For California customers please submit a completed copy of our Blanket Certificate of Resale
We are unable to make any changes without this form. (Adobe Acrobat Required)
back to top



- How Do I Get to Evertek - Driving Directions

Temecula is conveniently located nearby San Diego, Riverside, and Orange Counties which allows you to fly into different airports. If you're familiar with Southern California and feel comfortable driving, you can rent a car at any airport.

DRIVING DIRECTIONS TO EVERTEK

San Diego International Airport - 62.4 miles
Head west on Airport Terminal Rd, keep right at the fork (0.5 mi)
Turn left onto N. Harbor Dr. (1.4 mi)
Turn left onto W. Grape St. (0.4 mi)
Take the Interstate 5 S ramp (0.2 mi)
Merge onto I-5 S (0.4 mi)
Take exit 16 to merge onto CA-163 N toward Escondido (11.0 mi)
Merge onto I-15 N (47.0 mi)
Take exit 59 for Rancho California Rd toward Old Town Front St (0.3 mi)
Turn left onto Rancho California Rd (0.7 mi)
Turn right onto Business Park Dr (0.5 mi)
Destination will be on the left - 43195 Business Park Drive

Los Angeles International Airport (LAX) - 93.0 miles

Head south on World Way toward West Way (0.7 mi)
Keep right at the fork and merge onto S Sepulveda Blvd (0.7 mi)
Slight right onto the I-105 E ramp (354 ft)
Keep left at the fork and merge onto I-105 E (17.0 mi)
Take exit 18 for I-605 (0.2 mi)
Keep right at the fork, follow signs for Interstate 605 S and merge onto I-605 S (2.5 mi)
Take exit 7A to merge onto CA-91 E (33.9 mi)
Take exit 51 to merge onto I-15 S toward San Diego (36.7 mi)
Take exit 59 for Rancho California Rd toward Old Town Front St (0.2 mi)
Turn right onto Rancho California Rd (0.6 mi)
Turn right onto Business Park Dr (0.5 mi)
Destination will be on the left - 43195 Business Park Drive

Long Beach Airport - 78.1 miles

Head south on Donald Douglas Dr (364 ft)
Turn left to stay on Donald Douglas Dr (0.2 mi)
Slight left to stay on Donald Douglas Dr (423 ft)
Slight right to stay on Donald Douglas Dr (486 ft)
Turn left onto N Lakewood Blvd (4.0 mi)
Merge onto CA-91 E via the ramp to Riverside (35.7 mi)
Take exit 51 to merge onto I-15 S toward San Diego (36.7 mi)
Take exit 59 for Rancho California Rd toward Old Town Front St (0.2 mi)
Turn right onto Rancho California Rd (0.6 mi)
Turn right onto Business Park Dr (0.5 mi)
Destination will be on the left - 43195 Business Park Drive

Orange County (John Wayne Airport - SNA) - 68.1 miles

Head southwest on JWA Roadway (0.3 mi)
Slight left onto N Airport Way (0.1 mi)
Slight right to stay on N Airport Way (0.2 mi)
Take the ramp onto CA-55 N (12.9 mi)
Merge onto CA-91 E (16.6 mi)
Take exit 51 to merge onto I-15 S toward San Diego (36.7 mi)
Take exit 59 for Rancho California Rd toward Old Town Front St (0.2 mi)
Turn right onto Rancho California Rd (0.6 mi)
Turn right onto Business Park Dr (0.5 mi)
Destination will be on the left - 43195 Business Park Drive

Ontario Airport - 53 miles

Exit the airport and follow signs to I-10. You want I-10 EAST
Take I-10 EAST to I-15 SOUTH to SAN DIEGO at Exit 58B
Take I-15 SOUTH to Temecula
Exit on Rancho California and make a right
Continue on Rancho California to Business Park Drive, turn right
Destination will be on the left - 43195 Business Park Drive
back to top
  Products  My Account  Service  Company
   Shop By Category    Log in / Register    Get RMA / Track RMA    About Us
   Shop By Viewing All Inventory    Track Order    Product Support    Contact Us
      Terms & Conditions    Sell Us Your Inventory    FAQ
Privacy Policy     © 2017 Evertek Computer Corp.    All Rights Reserved
CustomerID or Email :
Password :
New Customer? Sign up Now! | Reset Password